Refunds and Exchanges

Returns and Exchanges

Standard In Stock Items:

A) If You Ordered the Wrong Item:

Live Oak Accuracy will accept returns on standard unused and unaltered items within provided they are shipped back to us within 5 days of receiving the item. (Postage marked as being mailed within 5 days) Buyer is responsible for return postage and new postage for correct item.

B) If We Sent you the Wrong Item: 

Live Oak Accuracy will cover return postage and ship you out the correct item you ordered upon receiving the incorrect item back in unused condition.

 

Custom Items:

We do not offer a return policy for any customized items based on the individual buyer’s selections. We thoroughly go through the ordering process with you and document choices so that we have clear communication of the item to be created. Please call us if you have any questions.

Business Hours

Mon - Fri: 9:00 a.m. - 5:00 p.m.
Saturday: Closed
Sunday: Closed

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